National Contact Centre

Call 13 13 21

Our National Contact Centre is like having your local Banking Centre at the end of the phone. Because no matter where you are in Australia, our team of friendly, professional consultants are available to answer all your questions on:

Savings and investments
Home and Personal Loans (we can even take your application over the phone)
Insurance
Wealth Management
Ways to make the most of your accounts

Simply call 13 13 21 anywhere in Australia for the cost of a local call (excluding calls made from mobile phones). If you are overseas please call +61 8 8217 1499.

For your convenience, our National Contact Centre is open from 8.00am to 8.00pm, Monday to Friday and 8.30am to 4.00pm on Saturdays (central standard time).

Reporting a lost or stolen Visa or MasterCard

To find out details of how to report a lost or stolen Visa or MasterCard please click on the following links:

MasterCard

Visa Card